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Troubleshoot and resolve issues related to desktop computers, laptops, and other peripheral devices.
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Manage and maintain IT-related hardware for ongoing projects to ensure smooth operations and minimal downtime.
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Configure, maintain, and troubleshoot Wi-Fi routers, network switches, and LAN infrastructure.
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Handle basic configuration and maintenance of MikroTik Router Board devices.
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Monitor, maintain, and troubleshoot CCTV systems to ensure proper functionality.
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Install, configure, and provide support for corporate software applications.
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Provide hardware support with an intermediate understanding of computer components and maintenance.
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Ensure timely resolution of IT-related issues at project locations.
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Maintain IT inventory and ensure proper handling of hardware assets.
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Provide preventive maintenance support to minimize system downtime.
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Collaborate with the Head Office and work closely with supervisors to efficiently complete assigned IT tasks.
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Follow IT guidelines, policies, and instructions provided by the Head Office and ensure the timely completion of all assigned responsibilities.