Sales Coordination
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Coordinate daily sales operations and support field sales teams to ensure achievement of business targets.
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Prepare quotations, sales documents, purchase orders, invoices, and client correspondence.
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Maintain and update customer databases, sales records, and CRM systems.
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Monitor order processing, delivery schedules, and payment follow-ups in coordination with relevant departments.
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Communicate with dealers, distributors, corporate clients, and internal stakeholders regarding sales-related activities.
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Assist in sales forecasting, target tracking, and pipeline management.
Marketing Coordination
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Coordinate marketing campaigns, promotional activities, exhibitions, and brand activation programs.
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Support the execution of digital marketing, social media, and promotional communication initiatives.
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Collaborate with creative, sales, and product teams to ensure effective marketing implementation.
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Assist in preparing marketing materials, presentations, and promotional content.
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Monitor campaign performance and compile marketing activity reports.
Customer Relationship Management
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Maintain professional communication with customers and channel partners.
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Ensure prompt response to customer inquiries, complaints, and service requests.
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Coordinate after-sales support and customer feedback collection.
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Build strong relationships with clients to support long-term business engagement.
Reporting & Administrative Support
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Prepare daily, weekly, and monthly sales and marketing reports for management review.
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Analyze sales data and market information to support business planning.
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Maintain proper documentation, filing systems, and commercial records.
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Coordinate meetings, presentations, and internal communication among departments.
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Support management with operational and strategic business activities.
Additional Responsibilities
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Supervise junior coordinators or support staff in sales and marketing operations.
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Monitor departmental KPIs and recommend process improvement initiatives.
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Assist management in strategic planning, budgeting, and market analysis.
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Coordinate major client accounts and high-priority business projects.
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Ensure effective communication flow between management, sales teams, and external stakeholders.